Working with DSNs

Note: This section applies to the Cleo Harmony and Cleo VLTrader applications only.

You can view received delivery status notifications (DSNs) on the DSNs tab.

View the details of any particular DSN entry in the table by either right-clicking on a specific row and choosing the Display option, or by double-clicking on any row to get a detail window containing the contents of the end response.

If a delivery status notification has not yet been received, the Cleo Harmony or Cleo VLTrader application displays message tracking information, including: the original message-ID, date, subject, and envelope-ID, the Cleo Harmony or Cleo VLTrader host/mailbox, the name and location of the files, and the original recipients. If the message has errored out, the status indicates timeout.

Click the Copy button on the bottom of display window to copy DSN information to the clipboard. Click Print on the bottom of the display window to print the DSN. Alternatively, right-click an entry in the DSN table and select Print.