CEM-specific email alerts

The following email alerts are generated and sent to the email addresses specified in the Admin Email Address field (see System) on the Other tab in Configure System Options panel when the following events occur:

  1. An inbound CEM Request message is received by a trading partner and auto-accept has not been enabled. (See Auto-accepting inbound EDIINT CEM requests.)
  2. An inbound CEM Response message is received by a trading partner.
  3. An inbound CEM Response message has not been received by the trading partner in response to a previously pending CEM Request before the locally specified 'Respond By' date (from the originally received CEM Request message). Daily email alerts will continue to be sent until the response is received or some other manual intervention is taken.
  4. An outbound CEM Response message has not been sent in response to a trading partner's previously pending CEM Request before the trading partner's specified 'Respond By' date. Daily email alerts will continue to be sent until the response is sent or some other manual intervention is taken.

Additionally, daily email alerts are sent for the following scenarios:

  1. An inbound CEM Request message has been received by a trading partner and still requires a response and it is still before the trading partner's specified 'Respond By' date.
  2. The pending SSL Server Certificate still needs to be sent and/or accepted by some of your trading partners.  Since only one SSL Server Certificate may be active, the pending certificate cannot be installed until all trading partners using the current SSL certificate have received and have accepted the pending SSL certificate.  Once this has occurred, the Local Listener will automatically install (normally within five minutes) and begin using the pending SSL certificate.
  3. One or more of your trading partners has rejected the pending SSL Server Certificate.  Since the new SSL Server Certificate cannot be activated in the Local Listener while it has a Rejected status for any trading partner relationships, you should contact these trading partners to resolve any issues and then manually set the status to Active by selecting the Set As Active command option in the My Certs panel and then click Proceed...
  4. More than one unique SSL Server Certificate has been accepted by your trading partners. Only one SSL Server Certificate can be defined in the Local Listener for HTTP/s or FTP/s (Cleo Harmony and Cleo VLTrader only), however different SSL Server Certificates can be specified for the HTTP/s and FTP/s protocols.