Setting up a GEGXS IBC dial-up connection (Windows users only)

In order to use GEGXS IBC dial-up connections, the GEGXS IBC dialer program must be installed.

The GEGXS IBC dialer provides a connection to the GEIO global dial-PPP network; therefore, the dialer can only be used to connect to GE hubs – GE Tradanet, GE EDI*Express, and GE ICS. In fact, the dialer must to be used to connect to these sites, as they cannot (as of yet) be accessed via the Internet.

After the IBC dialer is installed, you need to update its properties.

Select Configure > GEGXS IBC Dial-Up > Properties in the menu bar.
At a minimum, select one phone number and a modem, if necessary, and click OK.
Next, test to see if you can get a connection. Select Configure > GEGXS IBC Dial-Up > Connect in the menu bar.
Enter the username and password for one of your GEGXS IBC dialer accounts, click Save password if necessary, and click Connect. The connection status area echoes the connection steps, and on failure, indicates the reason for the error. If needed, try different phone numbers within your area code. On success, the dialog disappears and a GEGXS icon appears in the system tray.
Select Configure > GEGXS IBC Dial-Up > Disconnect in the menu bar.
If you will only be using one GEGXS IBC dialer account, configuration is complete because each GE host is pre-configured to automatically use GEGXS IBC dial-up. If you will be accessing more than one GE host using different GEGXS IBC dialer accounts, then one-by-one for each GE host:
1. Select the GE host in the tree pane.
2. b. Select the General tab in the content pane panel.
3. c. The Connection Type should already be GEGXS IBC Dial-Up Connection.
4. d. Enter the username and password for the GEGXS IBC account specific to this site.
If once you get a connection, your commands “hang” or drop-off unrepentantly, try different phone numbers within your area code.