About Cleo Harmony, Cleo VLTrader, and Cleo LexiCom |
Standard Cleo Technical Support is available from 7am - 7pm CST, Monday through Friday. Support availability might differ depending on your support package.
Training and a support subscription are required to work with a Cleo technical support analyst for all products, except Cleo LexiCom.
When contacting the Cleo support team, have your contact information, the name of product you are calling about, and your serial number, if available. During the support process we may request additional information (for example, a support bundle) that will vary depending on the type of request or issue.
Requests are handled on a callback basis in the order they are received. The Cleo support answering service or web form will collect your information and your request will be placed in our callback queue.
To contact Cleo Technical Support: