Cleo Technical Support

Report: 2019 State of Ecosystem and Application Integration
Cleo recently surveyed 100 IT decision-makers across industries to gauge the state of their integration and digital communication capabilities. The surveyed companies spanned the supply chain, financial services, retail/e-commerce, healthcare, and technology sectors, and nearly 70 percent reported annual revenues between $100 million and $1 billion. The results indicate a costly gap in the strategies and solutions required to support the modern business. Click here to access the full report


Cleo Streem Responds to Faxploit Vulnerability - click here


Cleo Observed U.S. Holidays

  • New Year’s Day
  • Memorial Day
  • Independence Day
  • Labor Day
  • Thanksgiving
  • Day After Thanksgiving
  • Christmas Eve (December 24, 2018)
  • Christmas Day




All Cleo Products Phone Numbers:

Monday through Fridays
7:00 a.m. to 7:00 p.m. CT

Toll-free: 866.444.2536
International: +1.815.282.7894
U.K.: 02038653439
Fax: +1.815.654.8294

Support during Cleo U. S. Holidays

During a Cleo observed U.S. holiday, Cleo Support will be available for production down issues only for our customers with Platinum or Titanium support level.  For customers with MCS, standard support is provided during the holiday. Cleo Support is only accessed via phone call to 815.282.7894 or 866.444.2536 on a holiday as E-mail and Web requests are not monitored.  

Customers with other Support Levels,  can submit a request via web or email during the holiday and it will be responded to on the first business day after the holiday.   

My Product Information

Testing Center

Already a Cleo Customer? Want to test connections with new trading partners or test new features without disrupting product?

Learn how by clicking here